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Job Details

Managed Services Senior DBA/FMW Consultant

Company name
Mythics, Inc.

Location
Virginia Beach, VA
3 hit(s)  

Profile

Job Overview & Responsibilities
The Managed Services DBA/FMW Support Consultant will provide operational managed services support, troubleshooting and issue resolution for mission critical databases, fusion middleware, applications and related systems.  Mythics is looking for a highly-motivated consultant that have an Oracle Engineered Systems, Database Administration and Fusion Middleware background.  You will provide hands-on technical support, including analyzing incidents, system design, deployment and maintenance of software components, applications and systems in support of Oracle Software related solutions
You will work as a collaborative member of the Managed Services Operational Support team that is responsible for providing 24x7x365 support to various clients across the country.  This is a great opportunity for the right candidate to come in and work with a skilled team and attain knowledge of Oracle and other 3rd party vendor technologies.
 
The candidate for this position must be open to working non-traditional work week and hours (e.g., Saturday to Wednesday, 8am - 5pm, 4pm \u2013 1am ET, or 12am - 9am ET) - specific hours will be discussed during in-person interview.  
 
Willing to work on-call when needed and alternate holiday schedules. Must be a team player and willing to work in a 24x7 environment. Position is Remote. Prefer local to VA Beach. 
 
 Responsibilities include:

Proactively monitor, report, troubleshoot, escalate and resolve technical issues with Oracle and MSSQL databases and associated systems
Mentor and support team members
Incident Resolution
Review and analyze database logs, middleware logs and operating system logs
Apply systems analysis techniques and procedures to identify and resolve database and middleware issues
Problem analysis and resolution
Root cause analysis and resolution
Log support requests with Oracle My Oracle Support and/or Microsoft Support or other 3rd party vendors as required
Documenting processes, standards and methodologies for working with client data and systems
Developing, updating and maintaining reporting processes and tools
Developing, updating documentation and architecture diagrams
Provide technical troubleshooting on issues requiring rapid resolution related to Oracle Database, Oracle Engineered Systems Exadata, Oracle Engineered Systems, Exalogic, Super Cluster and Oracle WebLogic Server.
Provide Database and Engineered Systems patching as needed
Assist with the evaluation and implementation of new technology initiatives.
Manage day-to-day efforts toward project accomplishments with general direction from senior technical staff
Participate in project planning and project status communications.
The position requires the ability to work individually and in a team environment.
Prioritization of day-to-day activities and long-term support-oriented tasks is essential.
Mentoring of other Support Staff
The position requires excellent verbal and written communication skills.

Qualifications
Qualifications

Must be a US Citizen to obtain necessary clearance
Remote position but prefer local to VA Beach
Bachelor\u2019s degree with major in computer science, information systems or other related field and/or equivalent work experience
15 years of experience technical consulting or managed services (architecture, design, development, implementation, integration, and/or administration) in a modern database based environment
15 years of experience architecting, implementing, developing, supporting and/or administering environments with one or more of the following technologies:

Oracle Database Server 10g, 11g and 12c

Experience with installation and configuration of Oracle Database in a single-instance and high-availability environments
Experience troubleshooting, performance tuning, testing and administration support of Oracle Database Server
Application Database and Core Database Administration
Exposure to non-Oracle database technologies (MySQL, MS SQL Server, DB2)
Exposure to Oracle Fusion Middleware Technologies (WebLogic Server)
Basic knowledge of SQL, PL/SQL, T-SQL and JDBC
Trusted professional who can work in a team environment and who can communicate effectively
Proficiency in the use Visio, MS Word, Excel, PowerPoint
Ability to prioritize and work with multiple assignments simultaneously
Strong organizational skills
Strong dedication to customer service
Superior attention to details
Ability to learn quickly and adapt to ad-hoc changes in the environment
Excellent oral and written communication skills
Prior experience working on an operational support or help desk team
Exposure to Remedy ticketing system, Atlassian Service Desk, Service Now or similar tools
Experience with Oracle Engineered Systems (Exadata, Exalogic, ODA, Exalytics,  Super Cluster, ZFS Appliance)

Company Overview
Why work at Mythics?
Because at Mythics, YOU count!  At Mythics, we have an environment that fosters creative thinking, respects your contributions, and accepts nothing less than excellence in serving our customers.  We demonstrate these core principles daily through our corporate Values of Respect \u2013 Empathy \u2013 Excellence \u2013 Fun (REEF). Our REEF values are the foundation of everything we do.

Comprehensive Health, Dental, and Vision plans available for you and your family
Premier 401k retirement plan with corporate matching and a 529 college saving plan
Tax-advantaged Health Savings Accounts and Flexible Spending Account options
Generous PTO bank and paid holidays
Fitness/gym membership reimbursement and other wellness activities
Tuition reimbursement for continuing education
Engaging company events such as quarterly awards, annual kick off parties, and FUN Friday\u2019s (early release once a month)
Free gourmet coffee, tea, fresh fruits and healthy snacking alternatives
Community Service activities and charitable giving programs
Our GREEN approach \u2013 tracking energy consumption for reduction and purchasing only environmentally friendly products for our offices

Founded in 2000, Mythics is an award-winning Oracle systems integrator, consulting firm, managed services provider and elite Oracle platinum resale partner. Our business model is all about deep knowledge of Oracle technologies and business processes. We offer procurement and Oracle systems integration expertise across the full range of Oracle cloud, software, support, hardware, engineered systems, and appliances.  It\u2019s a focus that gives us the critical business experience and the Oracle technology advantage you need to succeed.
 
Mythics, Inc. is an equal opportunity employer, and all qualified applicants will receive consideration for employment without regard to race, color, religion, national origin, sex, physical or mental disability, sexual orientation, gender identity, age, marital status, medical condition, veteran status, or any other factor determined to be unlawful by federal, state, or local statutes. Mythics, Inc. will treat all employees equally with respect to compensation; opportunities for advancement, including upgrading, promotion and transfer, and all other terms and conditions of employment. This company is a VEVRAA Federal Contractor, and has designed and agreed to implement an Affirmative Action Program in accordance with Executive Order 11246 and VEVRAA Final Rule.  Mythics, Inc. is able to provide alternative methods of application for those who are unable to complete an online form.  Please contact accommodationrequests@mythics.com to arrange reasonable accommodations.  To read more about your rights, please visit the Department of Labor Disability Rights Fact Sheet here. For more information about Federal laws prohibiting job discrimination, please view the \u201cEEO is the Law\u201d Poster here.

Company Profile
Mythics provides a full range of end-to-end information system solutions including Oracle software acquisition, professional services, financing, support and training. With a dedication to provide the highest quality product and/or service to our customers, Mythics has been privileged to be distinguished as one of the world's largest resellers of Oracle products. Mythics is an Oracle Certified Advantage Partner, a Government Services Agency (GSA) schedule holder, and a certified Oracle Value Added Reseller (VAR) for all Oracle products.

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