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Sr. CRM Data Management Analyst u2013 Spectrum Enterprise

Location
Saint Louis, MO

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Client Reference Code: 221176About Spectrum EnterpriseSpectrum Enterprise, a part of **MEMBERS ONLY**SIGN UP NOW***., is a national provider of scalable, fiber-based technology solutions serving many of America's largest businesses and communications service providers.The broad Spectrum Enterprise portfolio includes Internet access, Ethernet access and networks, Voice and TV solutions extending to Managed IT solutions, including Application, Cloud Infrastructure and Managed Hosting Services offered by its affiliate, Navisite.Our industry-leading team of experts work closely with clients to achieve greater business success by providing these right-fit solutions designed to meet their evolving needs.For more information, visit enterprise.spectrum.com.Job SummaryIntimate knowledge and ability to query, coordinate and match marketing, Salesforce, billing, serviceability and third-party data. Deliver actionable data for Enterprise sales teams, and leaders, to target both existing customers and new prospects. Ability to promptly deliver complex ad-hoc reporting requests to upper-level management. Contribute to Spectrum Enterpriseu2019s success by ensuring business needs and goals are realized through in-depth analysis, business trending and reporting activities from multiple data sources.Major Duties & ResponsibilitiesAdvanced ability to analyze and comprehend complex data structures through multiple systems and resourcesLead responsibility for ensuring Customer Relations Management data is in-synch with other, trusted and verified data sourcesResourceful drive to ensure Customer Relations Management tools are free from inaccurate data and duplicatesManages and performs integrations between the Customer Relations Management and outside data. In depth understanding of multiple, varied data sources.Partner with Sales leadership teams, and have an in-depth understanding of Sales strategy and goals.Execute and deliver ad-hoc data and analytics solutions with a sense of urgency on an as-needed basis.Present data in a fashion that is easy to understand, actionable and with proper documentation for successful user adoption.Serve as a strategic advisor to executive leadership team on performance/results.Keen acumen to recognize and take action based on observation and anecdotal experience.Constantly, and consistently bring new ideas to the attention of leadership to improve data quality for both tactical and strategic purpose.Strong organizational skills to track and manage an ever-changing list of complex, prioritized requests.Develop internal partnerships to ensure accuracy and functionality of data collection platforms, functionality of reporting tools, and overall collaboration of all necessary reporting functions.Partner cross functionally with Product, Marketing, Finance, IT, Sales, Sales Operations, Operations, and all other areas of the business to achieve business goals.Perform other duties as requested by supervisorRequired QualificationsAbility to read, write, speak and understand EnglishExceptionally strong written and verbal communication skillsAbility for strong detail and sense of urgency in completing multiple assignments, many times in parallel, with aggressive timelinesPrior experience and passion for leveraging data to drive significant business impactAbility to speak to large groups with advanced presentation skillsAbility to perform critical thinking in the area of data analysis and processPossess the intellectual curiosity to work through ambiguityAbility to prioritize and organize effectively and manage multiple projects/assignmentsProven ability to perform effectively in a fast-paced environmentStrong proficiency in the Microsoft Office SuiteComfortable working with minimum directionMust have a strong command of database concepts and exceptional SQL skillsExperience working with one or many business intelligence platformsKnowledge of dimensional and relational data modelingKnowledge of SalesForceKnowledge of MicroStrategy, Cognos, Crystal, Tableau or other reporting and analytics toolsAbility to understand business uses of data and put together specifications for data design and developmentPreferred QualificationsCRM (Salesforce)CRM Fusionu2019s DemandToolsSalesforce Data LoaderETL ToolsIntegrations/tools between Salesforce and other applications/databasesBackground and knowledge of statistics, and experience using SAS.EducationBacheloru2019s degree in Engineering, Statistics, Mathematics, Information Systems or Business Administration or equivalent experienceMasteru2019s degree in Engineering, Statistics, Mathematics, Information Systems or Business Administration or equivalent experience preferredRelated Work ExperienceNumber of Years Data analytics, operational reporting6-7Experience with cable TV, Internet, and/or phone products & Services, or other related industry experience 4-7Working Conditions Office environment Job Code : SDA305 Sr CRM Data Mgmt Analyst Exempt 221176BR

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